Businesses under industries such as manufacturing, construction, and call centers give the Philippines a promise of 8% GDP growth
Call me: Tech powers Philippines call centre success
I chose an article on the call centers in the Philippines because I wanted to find out how technology has influenced the Philippines in a positive way. I found the article interesting because although I have been living in the Philippines for 8 years, I was not aware of or did not recognize the development of technology and the success of call centers here. However, while reading the article, I have thought about times when I passed by different number of buildings or went inside. Almost all the buildings had at least one call center where many local people were working 24 hours with night shift. After reading the article, I was able to find out how internet and other technology such as social media have come together with the friendly characteristics of Filipinos and their fluency in English to bring the call centers to a success. Moreover, expanding of outsourcing business in the Philippines will allow job opportunities for local people to increase and technology to improve.
What are some limitations present in outsourcing of business in the Philippines and how can those be improved?
This is a detailed question that I think deserves a detailed answer. The only problem is, I may not have the capacity to provide such a detailed answer! I would guess that some of the limitations are problems with infrastructure - primarily traffic and movement of goods, buildings and and proper facilities, or electricity/power problems. To improve these issues the Philippines government is going to have to invest more heavily on infrastructure development. This might be at the expense of Filipino tax payers so its a tricky situation.
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